Does no one move here?

I’m confused, does no one move in this state? I have now been on the phone with two different companies trying to set up new services. First, I called Frontier who apparently does phone service in Maple Grove. A more useless sales rep, I have yet to speak to. Of course the fact that they advertise a special ESPN web portal for all their online packages is equally ridiculous. Um, as a female, I could care less about the ESPN web portal. If anything, it makes me think I’m getting a bad deal and am paying extra for something I don’t want. Call me crazy, but I would think that at least 40-50% of the customers calling to set up new service are FEMALE. As Leah would say…asshats! And did I mention that they couldn’t even figure out if I was eligible for service?? They wanted me to contact the owners of the house and get their phone number!!! Um, f-you? The house has been there for 4 years. Either you offer service there or you don’t. after that, I just hung up on them.

Today I tried calling Comcast. First of all, I can’t set up new service until the current owners cancel their service. AGAIN, the sales person asks me if I can contact them, and ask them to put in a cancellation for their service. Apparently even though the accounts will be separate they can’t set something in motion. I can’t believe that every time moves to this city and buys a house they have to wait for the current owner to cancel their service before setting up their own service.

After this fun discussion I asked him about bundles for cable and internet. He proceeded to ask me what shows I watched. Hey jackass, on your website you have three tiers of cable when you do the Triple Play bundle. How ‘bout you tell me about those tiers? Nope, too difficult for him. Then I asked about Internet and all he could talk about is how they have super fast Internet if you’re a gamer. I COULD CARE LESS. So then he gives me separate pricing for cable and separate for internet. Again I ask, do you have any bundles???? Oh, sure. However, after 12 months, the price doubles. In three other states, the bundle price stays the same, it’s the Promotion price that changes. I’m not sure if Comcast is the worst company ever, or if this guy is just the worst customer service agent ever. I’m so annoyed I’m considering getting a Satellite and I think Satellite is the worst.

I’ve lived in 6 different apartments in the past 7 years and have never had so much trouble setting up services. (And did I forget to mention they want to charge me $14 a month for DVR?? I’ll just get TIVO)

The next time I buy a house, apparently I need to put some clauses in the offer such as “Please put in a cancellation for your cable service within 5 days” oh, and “Please tell me which phone company you use and your phone number.”

I hate people.